Securus is one of the United States’ best providers of high-quality communication solutions for the civil and criminal justice sector. Headquartered in Dallas, Texas, the company serves approximately 3450 law enforcement organizations that are based in Northern America and have about 1.2 million inmates. The company’s services are majorly focused on information management, inmate self-service, biometric analysis, investigation, incident management, examination of products and services, and informing the public. All services that are provided have a target of making the world a better place.
Securus has announced that it will soon releases discoveries, proof, and publications that will inform the public on the many fraudulent undertakings of Global Tel Link, a firm that provides communication services for correctional facilities. According to Mr. Richard Smith who is the Chief Executive Officer of Securus Technologies, companies that offer services to law enforcement organization should make satisfaction of the client a priority. This is to avoid ruining the reputation of the inmate communication industry. The information that will be released by Securus to the public aims at shaming GTL for is past wrongdoings.
The first article by Securus that will explain the fraudulent activities of GTL will have an authorized report Order Number U-20784-B that was published by the Public Service Commission of Louisiana. The illegal activities that were done by GTL are recorded in the report. GTL programmed its telephone clocks to record an extra 15 to 36 seconds in every call. The company also set its calling rates higher than what was acceptable to the PSC and GTL policies. The company also inflated the call cost by at times double billing the client. Global Tel link did the fraudulent activities to overcharge the customers intentionally, and this led to the Louisiana taxpayers lost 1.243 million dollars.