Securus Technologies is a Dallas, Texas based company that provides communications capabilities for over 2,200 correctional institutes, Safety Organizations, and Law Enforcement units. The primary service that is provided is the connection between inmates who are incarcerated and their families. There are several plans available which include a collect plan, where the family pays for the call, a prepaid plan, a debit plan where the inmate pays for the call, and a direct bill plan where the family pays a monthly bill for the services.
There is also a direct video plan where families and their loved one who is incarcerated can visit via a video conferencing mechanism. This saves the time and money involved for a family to have to make a trip to the prison facility to meet their loved one. With modern video technology, it is just like being there. A scheduled time can be made so that immediate access is available.
There is also inmate voicemail so that if the family calls and the inmate are not available, then a message can be left so the inmate can call the family back. This is a very convenient feature because an inmate could be off somewhere else on a project or asleep.